Massage at home | Urban

3.7
973 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Book massage, beauty, wellness treatments and more at home with the Urban app. Simply pick a treatment, choose a qualified therapist and select a time and place.

From facials and manicures to sports massage and relaxing home massage, unwinding in the city couldn’t be more convenient.

If you’re in the UK or France (London, Manchester, Birmingham or Paris), booking on Urban is the easiest way to bring the spa or the clinic to you. A therapist can be at yours in as little as an hour with everything they need for your treatment, including a table.

There’s a reason Urban treatments have an average rating of 4.9/5, and a Trustpilot score of 4.6; the insurance, qualifications and equipment of all 4000+ therapists on the app are checked and verified.

Why choose Urban’s mobile massage app?

Home massage: Melt into the massage table with one of 15+ massage styles, including knot-busting deep tissue, relaxing, specialist pregnancy and sports options. You’ll even find a massage at home carefully designed to help you sleep better, or feel energised ahead of a busy day.

Beauty at home: Bring in the experts for sparkling clean, salon-grade beauty at home, including Dermalogica facials, CND manicures, waxing, lashes and more.

Osteopathy and physiotherapy: Degree-qualified experts can come to you for rehabilitation and recovery at home. With no need for a referral from your GP, pay-as-you-go treatment is easier than ever.

Wellbeing from the inside, out with drips and diagnostics: We’ve partnered with Get A Drip, the UK's leading vitamin drip provider, to bring their services to your doorstep. Book blood testing, IV drips, vitamin boosters, DNA testing, and compression therapy, all provided by NMC-registered nurses.

Qualified, professional therapists: We’ve made sure your safety and satisfaction is our top priority by verifying the qualifications, insurance, and equipment of all our 4000+ therapists. Plus, they've received specialised Covid-19 safety training to give you peace of mind.

Booking is easy. Just:

• Add your address
• Choose from one of 50+ services
• Read reviews to select your perfect pro
• Track their progress so you know exactly when they’ll arrive
• And breathe – relaxation is on the way

The best bit? You get to completely customise the massage at home experience: put on your favourite playlist, light the candles you love, and adjust the temperature and lighting. Connect to the Health app to log all your mindful minutes and notice how just 60 minutes of you-time can transform a whole day, week, month.

City life, with a human touch

Book massage, beauty and more to your door to truly win at city life.

We believe that when you look after yourself you get more out of city life. When you burn out, you miss out. That's why we built an app that makes it easy to book therapists near you for massages, osteopathy, reflexology and more.

Put the time aside to look after yourself and you’ll never say “I can’t make brunch, I’m too fried” again. And it’s our job to make sure you can fit in the treatments you need, even when you’re busy.

Experience the future of wellness at your doorstep. Download Urban now and bring the spa to your home with mobile massage.

Therapists get a fair cut, too

Pro’s on Urban earn more, with 70% of what you pay going directly to your therapist. For comparison, in some spas the therapist's cut is as low as 20%.

And we put them back in the driver’s seat. They choose when and where they work, and we give them tools to make them feel safe and supported.

Featured in: Vogue, The Telegraph, The Guardian, TimeOut, TechCrunch, The Evening Standard
Updated on
Apr 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
957 reviews
A Google user
February 16, 2020
The massages seem great and I understand the cancellation fee (I double booked and made a mistake so wanted to cancel) as you dont want to mess the therapist around. However why do they then charge another fee to rebook? It's cheaper to cancel totally than to rebook? Makes no logical sense. You also have to click so far into the sales funnel to see prices. The prices are fine, but its not the point, it just stresses you out and gives a scammy vibe. Bad experience Ended up more stressed
28 people found this review helpful
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Urban Massage Ltd
October 11, 2019
Hi Hayley, Thank you for your feedback. I am sorry that the service you experienced initially was not smooth sailing. I can confirm we have now processed the refund of the cancellation fee as this should not have been applied as you subsequently re-booked. We will be adding £10 credit to your account for the inconvenience. Best, Joanna Head of CS
Matt McKee
November 5, 2023
Florian G, who had a 5 star rating, cancelled less than two hours before my appointment because he said parking was going to cost him half his fee. I don't know how much money goes to him, but I was paying £89 for the massage, so the parking wouldn't have cost him half. I then couldn't give him a bad review. What a badly designed system. Won't be using again.
8 people found this review helpful
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Urban Massage Ltd
November 10, 2023
Hi Matt, thank you for sharing your feedback. I'm really sorry that your treatment couldn't go ahead. If you do wish to rebook in future, don't hesitate to reach out so we can help find a therapist who uses public transport instead of driving. I can confirm that you have been fully refunded and extra credit provided for a future booking. Team Urban
Anshul Gupta
January 8, 2024
Please don't use this app for serious conditions. My back pain got so much worse after booking a Osteopath session. There is no quality no control so basically anyone can sign up as therapist in this app
6 people found this review helpful
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Urban Massage Ltd
January 12, 2024
Hi Anshul, I'm so sorry to hear of your experience; I'd like to confirm for you that all Urban Osteopaths are fully qualified, insured and registered with the GOsC. Please reach out to the team via info@urban.co with your booking number and information so the Quality Team can review this further for you.

What's new

We’ve given the app some pampering
- Updated the basket ui with a new design.
- Updated the code of conduct section with a new design.